IT Programme Manager

Mott MacDonald

Position location:  Newcastle, United Kingdom
Recruiter contact: Laura Kennedy

We’re a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

Our values: Progress, Respect, Integrity, Drive, Excellence.

About the business unit

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. 

Overview of role

Working closely with the IT Leadership and Management teams, IT Project Managers, IT Business Analysts, IT Project Portfolio Management Specialists, IT Resource Managers, and various customers of IT implementation services, internal and external to IT, you will manage a team of IT Project Managers, ensuring their personal development needs are met and that IT projects are being delivered effectively.   

The successful candidate will also be responsible for managing IT projects for approximately 50-70% of their time. It is expected that they act as a role model in successful project management and delivery. This includes shaping the project plan with technical leads, tracking, and adjusting plans to ensure smooth delivery, managing and escalating project risks, managing resources (including third-party contractors or consultants), project documentation, and project plans to successfully deliver IT projects. 

The IT project management team lead will play a pivotal role in ensuring that our project management standards are being met and that projects are being delivered appropriately to our customers. 

Key duties and responsibilities include

• Manage a team of IT project managers, setting individual objectives, managing performance within our connected conversations framework, providing coaching, and fostering a high-performance, collaborative team environment  
• Serve as a first-level escalation point to increase the speed to resolve issues faced by project teams  
• Assist with identifying process and project management improvement opportunities, and support the implementation of any changes  
• Work with the teams to ensure new work is scheduled to start when approvals are given.  
• Liaise with team members, management, and clients to ensure business led / IT on IT projects are completed to the highest standard through quality project delivery  
• Define and track project scope, budget, timeline, resources, quality, and benefits  
• Assign work packages to project resources and monitoring of deliverables  
• Effectively communicate with the project team, project board, IT team and business teams  
• Work with technical and business teams to build the project charter, project plan, communication plan and other project assets  
• Work with product owners and technical teams to prioritize backlog, score user stories, and act as a servant leader and coach for an Agile Team, ensuring that the agreed Agile methodologies are being followed.  
• Follow IT PMO and project delivery governance standards, ensuring that project documents are current and change control is followed  
• Monitor the quality of deliverables and ensure that they are in line with the expected scope 

Candidate Specification

Essential

• University degree or equivalent related to technology, project management, engineering, or relevant industry experience  
• Project Management certification: Prince2 (Practitioner) or PMP  
• Experience managing people and high-performing teams  
• Demonstrated problem-solving skills.  
• Exceptional written and verbal communication skills.   
• Significant end-to-end project management experience  
• Experience with productivity tools such as Microsoft Teams and Office 365  
• Ability to manage multiple projects at once or to manage projects within a program, and able to manage projects using waterfall, agile and hybrid approaches  
• Good working knowledge of project management software such as MS Project, Planview Project Place, and DevOps  
• Exceptional customer service skills 

Desirable

• Knowledge of ITIL Service Management best practices 
• Experience managing projects and teams across geographies, or having worked in a matrix environment  
• Broad technical Knowledge of IT applications and services 
• ITIL V3/V4 foundation certification.  
• Experience of working in a global organisation in a corporate IT environment.  
• Scaled Agile, Scrum Alliance or other agile certification 

Personal Attributes

• Passionate about technology and learning. 
• Ability to balance demands and priorities and think clearly under pressure. 
• Attention to detail and a focus on quality. 
• Excellent conflict resolution, communication, and collaboration skills. 
• Logical and analytical approach to solving problems. 
   

Equality, diversity, and inclusion 

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working 

Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.

We offer some fantastic benefits including:

• Pension matched up to 7%   
• Life insurance 
• An annual professional institution subscription   
• Continuous development opportunities – because we want you to thrive  
• Agile/flexible working – because life isn’t 9-5  
• Enhanced parental leave; shared parental leave policies – for parents and care givers  
• Annual bonus scheme  
• Flexible benefits that suit you, including ability to buy/sell annual leave entitlement, cycle to work & interest free season ticket loans 
• Wellbeing support including access to an independent Employer Assistance Scheme, wellbeing champions and access to learning and support resources 
• Access to our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability and parents/carers communities 
• The opportunity to make a difference; learn more about our social outcomes

Apply now, or for more information about our application process, click here.