People Systems Advisor

Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.

We are a team of over 20,000 experts working across the world in more than 50 countries.
We are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support. 

Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant.

Role: Contract based for 12 Months

Job Description:

The People Systems Lead for Talent Acquisition & Onboarding is responsible for the optimisation, governance, and continuous improvement of the systems that support the organisation’s hiring and onboarding processes, with a primary focus on SAP SuccessFactors Recruiting, Onboarding, and associated tools.

Working in partnership with the Group People Systems Manager, Talent Acquisition leadership, HR Operations, and IT, this role ensures that technology solutions effectively support the end‑to‑end candidate and new‑starter experience. The role balances functional expertise with system capability, ensuring that processes are efficient, compliant, and aligned with the wider people systems strategy.

This role acts as the subject‑matter expert for the TA/Onboarding systems landscape, supporting system enhancements, driving adoption, and contributing to the broader people technology roadmap.

Key Responsibilities

1. Functional Systems Support & Subject Matter Expertise

• Serve as the primary point of contact for all system‑related queries within Talent Acquisition and Onboarding.
• Provide expert knowledge of SuccessFactors Recruiting, Onboarding, and related tools.
• Translate functional requirements into system configurations, enhancements, or process changes.
• Ensure system design supports efficient, compliant, and user‑friendly processes.

2. Continuous Improvement & Optimisation

• Identify opportunities to streamline workflows, automate tasks, and improve the candidate and new‑starter experience.
• Analyse system performance, user feedback, and process pain points to recommend improvements.
• Support the Group People Systems Manager in implementing enhancements aligned with the wider talent acquisition strategy and the people systems roadmap.
• Maintain documentation, process maps, and configuration records for the TA/Onboarding systems.

3. Project & Change Delivery

• Support the delivery of system changes, upgrades, and new implementations within the TA/Onboarding workstream.
• Participate in project planning, testing, and deployment activities.
• Coordinate user acceptance testing (UAT) and ensure functional teams are prepared for go‑live.
• Contribute to business cases and functional requirements for new technology investments.

4. Stakeholder Engagement & Collaboration

• Work closely with Talent Acquisition, HR Operations, Hiring Managers, and IT to ensure systems meet functional needs.
• Collaborate with vendors and internal technical teams to resolve issues and deliver enhancements.
• Provide clear communication on system changes, timelines, and impacts to stakeholders.
• Ensure alignment with group‑wide governance, data standards, and integration requirements.

5. Training, Adoption & Support

• Develop and deliver training materials, guides, and support resources for system users.
• Promote effective adoption of TA/Onboarding tools, ensuring users understand system capabilities and best practices.
• Monitor adoption metrics and user experience, escalating issues or improvement opportunities.
• Provide day‑to‑day support for system queries, troubleshooting, and issue resolution.

6. Data Quality & Compliance

• Monitor data accuracy and completeness within the TA/Onboarding systems.
• Ensure processes and system usage comply with regulatory requirements (e.g., GDPR, right‑to‑work checks).
• Support audits, reporting, and data governance activities.

Flexible working
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Our benefits package is designed to enhance your experience:

• Agile working
• Critical illness and compassionate leave
• Paternity Leave
• Group term life insurance, and Group medical insurance coverage
• Career mobility options
• Short and Long-term global employment opportunities
• Global collaboration and knowledge sharing