Billing Analyst, Team Leader

Take action to deliver responsibilities by:  
 
The primary accountability of this position will be to deliver operational support and maintain a high level of service for the Billing Team (shared services) hub for the APNA region, located in Bangkok.   

• Work closely and collaboratively with the Billing team members to prioritise operational tasks that meet our business-as-usual and unique business activities as they arise;  
• Work closely with our Project Managers/Principals to ensure a consist approach of operations are followed across our region;  
•  Assist with the implementation of effective communication strategies to manage interactions between our local Project Managers/Principals, customers and the wider finance team;  
•  Focus on continual improvement and process enhancement of Billing procedures, templates, and processes.  
•  Ongoing implementation of new and improved systems globally, our Billing team will be required to learn these systems and coordinate system integration alongside the finance policies and procedures.  
•  This role will play a significant part in understanding the multiple system requirements to assist with the project management, whilst navigating through ongoing growth and changes in the business.   

 
Operational tasks will include:
 
•    Manage and monitor a busy Billing email inbox by allocating work and responding to Billing related enquiries correctly in a positive, friendly, and  professional manner  
•    produce ad hoc WIP/billing reports and tackle complex billing transactions in the system
•    liaise with multiple stakeholders within the region,  
•    work collaboratively with all stakeholders locally to support the Thailand Hub operation overall 
•    provide on the job training and ongoing support to team members to support operational outcomes 
•    ensure a high level of governance and compliance of our Finance systems, including data entry and filing structures. 
•    uphold a high level of confidentiality and professionalism with regards to sensitive information

Position Specification :
The individual in this position will have the following qualifications and skills:
•    Bachelor Degree in Business Administration, Finance or similar;
•    5+ years of experience as a billing specialist in a corporate environment;
•    Previous team leadership experience is required;
•    Previous experience preparing/ computing/ processing invoices, including knowledge of accounts payable, and time and expenses would be ideal.
•    Proficiency in Microsoft Office applications (Outlook, Word, and Excel- VLOOKUP, Pivot Table, sorting, and general data manipulation);
•    Strong team management, customer services, attention to detail, accuracy, organisational, and QA/QC skills;
•    Fluent communication in English.
•    Strong interpersonal and written and verbal communication skills (Professional level). 
•    Ability to work independently.
•    Ability to learn and adapt to new systems and ways of working
•    Have experience in dealing with large volume of data and raising large quantity of invoices
•    Ability to handle large volume of queries from stakeholders
•    Comfortable to work in different time-zones 
 

Our values, culture, and benefits

We have a supportive and collaborative culture which values equality and diversity, and we take proactive steps to create an inclusive workplace. We value the diversity of our staff and are committed to creating an inclusive work culture where everyone can bring their full selves to work. 

We offer a range of competitive benefits and facilities to make this a great place to be, including:

- State of the art office and end of trip facilities

- Agile working environment

- Competitive salary and group bonus incentive scheme

- Life, personal accident, and salary continuance insurance

- Options to purchase additional annual leave

You’ve got this!

This is a great opportunity to join a growing consultancy that is pushing ahead in the local market. If you are looking for an opportunity to work in a fast-growing business with an organisation that is shaping the communities in which we live, then join our world class consultancy.

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Agile working

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.